Call us: 01793 686381 | E-mail: info@spiralsites.com

We are often asked many common questions, so to try to help we have come up with a series of frequently asked questions to help solve these questions.

If you still cant find an answer to a question please contact us and we will do all we can to answer your questions.

 


Web Hosting

If you are looking for details about our web hosting services, The following questions may answer what you are looking for:



Web Site Design

If you are looking for more information about having a new web site designed or built, The following questions may answer what you are looking for:

This is not a simple answer as we always price each web site based on the requirements of the customer.

We feel its unfair to price two web sites that consist of for example 10 pages the same. The reason being that you can be sure that the 10 pages from each web site will not contain the same type of content or the same amount of content.

That's why we will always give you a bespoke price for your exact requirements.




Domain Names

Looking for more details about oregisterign and owning your own Domain Name, The following questions may answer what you are looking for:

We register them normally for 1 year at a time
We ALWAYS register your domain in YOUR name unlike other companies we believe its your name so should be owned by you


Content Management

If you are looking for details on updating and managing the content of your web site, The following questions may answer what you are looking for:

Yes, If you also take our CMS product 'Connex' this will allow you use our web based WYSIWYG HTML content management system that will provide you with an intuitive, easy-to-use interface for creating and publishing web content.

Changes can be made to text, images, links, tables and downloadable documents. 




Email Questions

Here is a list of frequent email questions we are asked:

We support both IMAP and POP3, settings form email accounts such as outlook:

Incoming mail server: www.viewmymail.co.uk
Outgoing mail server: www.viewmymail.co.uk
Username: your full email address 
Password: your email password

Yes simply visit https://www.viewmymail.co.uk

Enter you full email address and password and you will be able to access your email


Peter AC Sloan Solicitors
First recommended to Spiral Sites in 2006 as we needed to have a website designed for our business and just didn't know where to start! Spiral Sites took us in hand and since this time we have received consistently excellent service and support. We have found that when requesting changes to be made to our website they are dealt with swiftly, and efficiently. We have never experienced any difficulty with our website, it is always up and running with no downtime. We can only say the most positive comments about Spiral Sites, friendly, supportive, efficient, responsive and extremely helpful. We feel very privileged that someone recommended us to Spiral Sites, and we are happy to do the same, having experienced such a high level of care, advice and unfailing support.
Peter AC Sloan Solicitors
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