E-mail: info@spiralsites.com
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FAQs

We are often asked many common questions, so to try to help we have come up with a series of frequently asked questions to help solve these questions.

If you still cant find an answer to a question please contact us and we will do all we can to answer your questions.

 

Web Hosting

If you are looking for details about our web hosting services, The following questions may answer what you are looking for:

What hosting platform do you provide
All our web servers are Windows based, we currently do not support any shared Linux hosting. If you have a Linux hosting need we can provide a dedicated Linux server if required.

Web Site Design

If you are looking for more information about having a new web site designed or built, The following questions may answer what you are looking for:

How much does a web site Cost?
This is not a simple answer as we always price each web site based on the requirements of the customer.

We feel its unfair to price two web sites that consist of for example 10 pages the same. The reason being that you can be sure that the 10 pages from each web site will not contain the same type of content or the same amount of content.

That's why we will always give you a bespoke price for your exact requirements.



Domain Names

Looking for more details about oregisterign and owning your own Domain Name, The following questions may answer what you are looking for:

How long do you register domains for?
We register them normally for 1 year at a time
Who owns the domain name
We ALWAYS register your domain in YOUR name unlike other companies we believe its your name so should be owned by you

Content Management

If you are looking for details on updating and managing the content of your web site, The following questions may answer what you are looking for:

Can I update my own web site
Yes, If you also take our CMS product 'Connex' this will allow you use our web based WYSIWYG HTML content management system that will provide you with an intuitive, easy-to-use interface for creating and publishing web content.

Changes can be made to text, images, links, tables and downloadable documents. 



Email Questions

Here is a list of frequent email questions we are asked:

What are my email settings to set up outlook etc to read my email?
We support both IMAP and POP3, settings form email accounts such as outlook:

Incoming mail server: www.viewmymail.co.uk
Outgoing mail server: www.viewmymail.co.uk
Username: your full email address 
Password: your email password

Do you have web mail services where I can read my email online?

Yes simply visit https://www.viewmymail.co.uk

Enter you full email address and password and you will be able to access your email


Contact Details

  • Address: 11 Dione Crescent, Swindon, Wiltshire SN25 2JW
  • Email: info@spiralsites.com
  • Phone: 01793 686 381

What we do?

Spiral Sites based in Swindon, Wiltshire offer web site design, web hosting, eCommerce solutions from  our experienced web design and hosting team that provide professional Internet services.

  • Web Site Design
  • Web and Email Hosting
  • eCommerce Solutions
  • Mobile Web Sites
  • Content Management Systems
  • Search Engine Optimisation

Follow Us

Peter AC Sloan Solicitors
First recommended to Spiral Sites in 2006 as we needed to have a website designed for our business and just didn't know where to start! Spiral Sites took us in hand and since this time we have received consistently excellent service and support. We have found that when requesting changes to be made to our website they are dealt with swiftly, and efficiently. We have never experienced any difficulty with our website, it is always up and running with no downtime. We can only say the most positive comments about Spiral Sites, friendly, supportive, efficient, responsive and extremely helpful. We feel very privileged that someone recommended us to Spiral Sites, and we are happy to do the same, having experienced such a high level of care, advice and unfailing support.
Peter AC Sloan Solicitors
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peteracsloan.com
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